– The Service Oriented IT Operating Model
Martha Heller at Heller Search Associates brought my attention to the
discussion on The New IT Operating Model,
which is mostly associated with the current trend of Service Orientation. It is
a good topic to discuss, especially in a more comprehensive manner for its
practical reason. Also, during current economic downturn, this effort can get folks
prepared for the upcoming leap. Mark Settle, CIO of BMC Software presented a Broker/Integrate/Orchestrate model at
Forbes online, and Richard Barton of PA Consulting presented a Service-Based IT
Operating Model at @CIOPortfolio with
emphasis on Service Portfolio.
These are good stimulation to the discussion, and both articles contributed as
a part of the story for the Service-Oriented IT Operating Model.
My take is: A Service-Oriented IT Operating Model should be based
on a Service-Oriented Enterprise IT Architecture, more precisely, it should be part of the architecture. We know
that models are what architecture creates, which include static models for the descriptions
of components, structures and relationships; and dynamic models for the descriptions
of operations and processes, where the dynamic models are built and operated on
top of the static models. This new IT operating model is part of the "new
paradigm" or "paradigm shift" in IT that we are talking about
these days.